Quality Management is a core responsibility of the management. A QM optimizes and secures your operations.
Your hotel is visited unonymous, analyzed from the perspective of the guest and rated.
Hospitality Industry-Quality Management was founded in 1997 as a sole-tradership. 29 years’ practical experience of employment in private hotels and groups forms the basis for Kornelius Kirsch’s specialist knowledge. As an independent management consultant, he concentrates on the needs and demands of the private hotel industry.
The company has also expanded its services to cover the specific areas of quality management, operative coaching, commercial organisation and sector ratings.
It is becoming increasingly apparent that quality management and ratings are more important than ever in the service sector. The wellness/vital and tourism sectors play an increasingly important role in the preventative-health and hospitality market.
As a result of its specialist knowledge and market developments, the company has now extended its quality management and ratings services to cover the fields of hotels, wellness and tourism as well.